Privacy Policy

Last Updated: 14/02/2025

1. Introduction Welcome to Managed.London ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website www.managed.london (the "Site"). By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

Information We Collect We collect and process the following types of information:

• Personal Information: Name, email address, phone number, company details, and any other information you provide when registering or using our services.
• Business Information: Office listings, broker details, and transaction history.
• Technical Information: IP address, browser type, device information, and usage data collected via cookies and tracking technologies.
• Communications: Any correspondence with us, including emails and customer support interactions.
• Financial Information: Payment details and billing information if applicable for transactions on our platform.
• User-Generated Content: Any reviews, feedback, or other content you post on our website.

How We Use Your Information We use the information we collect to:

• Provide, operate, and improve our SaaS platform.
• Facilitate office listings and broker-client interactions.
• Process transactions and manage accounts.
• Communicate with you about our services, promotions, and updates.
• Monitor and analyze website usage to enhance user experience.
• Comply with legal obligations and protect our rights.
• Personalize and improve our services based on user preferences and behavior.
• Prevent fraudulent activities and ensure the security of our platform.
• Conduct research and analysis to improve our platform and offerings.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Office Providers and Brokers: To facilitate transactions and interactions on the platform.
• Service Providers: Third-party vendors assisting in hosting, analytics, marketing, and payment processing.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
• Affiliated Entities: To support business operations and service enhancements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. These technologies may include:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us understand how users interact with our site.
• Marketing Cookies: Used to deliver relevant advertisements.

You can manage cookie preferences via your browser settings. Disabling certain cookies may affect site functionality.

6. Data Security

We implement appropriate security measures to protect your data, including encryption, access controls, and regular security. However, no online transmission is entirely secure, and we cannot cannot guarantee absolute security.

7. Your Rights

Under UK data protection laws, you have rights including:

• Accessing, correcting, or deleting your data.
• Objecting to processing or withdrawing consent.
• Requesting data portability.
• Restricting processing of your personal data in certain circumstances.
• Lodging a complaint with the Information Commissioner's Office (ICO) if you believe we are mishandling your data.

To exercise these rights, contact us at hello@managed.london. We will respond within the legally required timeframe.

8. Retention of Data

We retain personal data only as long as necessary for business or legal purposes, including compliance with regulatory requirements, dispute resolution, and enforcement of our agreements. Data that is no longer required is securely deleted or anonymized.

9. Third-Party Links

Our Site may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. If we make significant changes, we may notify you through email or a website notice.

11. International Data Transfers

If you access our services from outside the UK, your information may be transferred to, stored, and processed in a country that may not have equivalent data protection laws. By using our services, you consent to this transfer.

12. Contact Us

For questions about this Privacy Policy, please contact us at:

Managed Office Network Ltd
42 Pitch & Pay Park, Bristol, BS9 1NL
hello@managed.london